FAQs

Frozen Finds now operates fully online and is no longer located at Pier 14 Shopping Centre. We serve customers across Port Elizabeth (Gqeberha), Nelson Mandela Bay, and surrounding areas through our convenient online ordering platform.

Our physical store and customer service hours are: Monday to Friday: 08:00 – 17:00, and Saturday: 08:00 – 13:00. We are closed on Sunday.

Frozen Finds specializes in high-quality frozen goods. Our main product categories are Beef, Poultry, Seafood, Dairy, Cold Meats, Beverages, Ice Creams, and Processed Meat.

Quality is one of our Core Values. We are committed to sourcing only carefully selected, high-quality frozen products and maintaining product integrity with no compromise.

Yes, we cater to both individual households and small businesses/food vendors. We maintain consistent stock availability for both bulk and individual purchases.

Our founders identified a market gap for consumers and small businesses needing affordable frozen food products without compromising quality. Our Mission is to provide quality-assured frozen food products at affordable prices.

You can stay connected and up-to-date on our latest deals and new products by following us on our social media channels : Facebook, Instagram, X (formerly Twitter), TikTok, and YouTube.

Our long-term aspiration is to become the most recognized local frozen food retailer and wholesaler in the Eastern Cape. We also plan to open multiple branches and innovate in sustainable packaging.